Our client, Stayforlong is a marketplace specialised in long stay hotel reservations, with headquarters in Barcelona. It currently has a global hotel portfolio of more than 720,000 different establishments operating in more than 22 countries. Its main differential value lies in the number of nights you book, as the higher the number, the better the price per night.
Joan Sagales Riera , Real-Time Analyst & Workforce Management nos cuenta su experiencia.
What was the initial situation and needs?
We found ourselves in need of an IP telephony partner that could offer us international numbering and with the necessary adaptability to our omnichannel via Trunks. All this at a competitive market price adjusted to our high volume of international call traffic, without sacrificing excellent audio quality.
Learn more about the features
of the Tecsens SIP Trunk
What benefits have you obtained after implementation?
We have been able toreduce fixed and variable costs compared to the old telephone operator we were working with. But the great benefit has undoubtedly been the evolution in efficiency and technological growth by unifying communications and integrating everything into a single tool.
What made you choose Tecsens?
Price, quality and the team of people working behind the scenes have always been at 200% to help us throughout the implementation process as well as all the administrative and commercial procedures.
A 10 no doubt, the challenge was very big, as we were against the clock, in record time we were able to get the required numbering and the whole trunk implementation up and running in the miraculously short time frame of less than two weeks!
The Tecsens team was involved to the fullest, and this is to be commended and thanked!