We continue to grow and we are very happy to inform all our customers, suppliers and partners that Tecsens is certified in a new ISO 9001. There is no better way to start this new year. Our goal is to continue growing to offer the best service to our customers, we tell you that Tecsens is ISO 9001 certified.
What does ISO 9001 entail?
The ISO 9001 standard belongs to the ISO 9000 family of quality management standards, one of the most recognised worldwide. It helps organisations to manage and control compliance with the highest quality standards, needs and expectations of their customers in their processes. The certification details through a benchmark standard how to obtain a durable and effective service for long-term planning.
How does ISO 9001 work?
In order to implement ISO 9001, a linear cycle called PHVA is carried out, which involves the completion of 4 steps:
- Planning: in this phase, the objectives of the system, the processes to be carried out and the resources required to meet customer needs and organisational policies are established, taking into account the risks and opportunities involved and addressing them.
- Doing: In this phase, all of the above planned activities are implemented.
- Verification: in this phase, the processes, products or services carried out with respect to the policies, objectives, requirements and activities developed are monitored, measured and the results are reported.
- Action: in this last phase, decisions are taken on the basis of the results to improve performance where necessary.
Benefits of ISO 9001:
A certification designed to be a great tool for improvement in organisations in which we find the following benefits:
- Satisfyingcustomer needs
- To become more competent in the sector in which the business activity is carried out
- Continuous improvement and optimisation of operations and processes
- To be competent in more tenders
- Building aresilient and sustainable business
- Staff commitment and effective work for continuous improvement