![[Caso de éxito] Call Center Solution for Northmarket](https://www.tecsens.com/wp-content/uploads/2021/03/TECSENS-North-Market-Caso-Exito-17-1080x675.jpg)
Mar 23, 2021 | Success stories, Voice
Our client North Market, has more than 10 years of experience in commercial outsourcing, collaborating with the main companies of different sectors (telecommunications, energy, financial…) at national level. Always offering quality and solutions tailored to the...
Sep 8, 2020 | Consulting, Voice
In an increasingly technological and booming world of digital transformation, a crossroads come into play that many companies in the sector face Contact Center. Chatbots, those “machines” that often serve us in front of any query, and that for many...
Aug 11, 2020 | Consulting, Voice
The Contact Center sector continues to rise, as stated by the CEX Association (Association of Customer Experience Companies) which estimates that they represent more than 85% of the sector in Spain. The foundation of every company is the customer service and the...
Mar 12, 2020 | News, Voice
Teleworking? easy with our virtual PBXIn the exceptional situation in which we find ourselves, having the possibility of teleworking is an opportunity to be able to reconcile personal and professional life. You need to have tools that allow you to continue to function...
Mar 9, 2020 | News, Voice
Powering our CloudTel PBX with Microsoft Teams. In the age in which we are, the business society demandsOmnichannel,it demands to be able to communicate with customers and suppliers through different channels and that, in turn, these are interrelated to each other. So...
Aug 17, 2018 | Consulting, Voice
In such a competitive and demanding market, it is vital to automateor outsourcecertain services. The frantic pace of work involves the implementation of different software and intelligent solutions to optimize administrative and operational management. In this...
