Tecsens deploys its voice infrastructure in Spain

Tecsens deploys its voice infrastructure in Spain

With the transformation of organizations and the expansion of the cloud in them, we focus on service-based models, where the management of the infrastructure that stores and connects data is also understood as a service and not an asset. If we focus on voice...
5 advantages of the Cloud Contact Center

5 advantages of the Cloud Contact Center

The use of a cloud contact center or Cloud Contact Center has driven the transformation of communication between the company and the customer, allowing a more flexible, fast and, above all, omnichannel experience. For decades, call center software has relied...
45 Microsoft 365 backup options

45 Microsoft 365 backup options

Having a specific Microsoft 365 backup plan is an essential option to deal with a disaster (accidental deletion, security threats, breaches in security policies, etc.). As we already mentioned, the backup for Microsoft 365 is able to restore with flexibility and speed...
7 capabilities for safe and fast recovery

7 capabilities for safe and fast recovery

Following in the line of building secure environments in organizations in the face of one of the most destructive cyberattack trends of the last decades ramsonware, it is imperative that companies know all the existing possibilities to have solid recovery...
5 reasons to change a Backup

5 reasons to change a Backup

Currently, the professional backup services that can be found in the market require planning, needs analysis, time and effort on the part of the company. Otherwise, this can delay and even sink the goals and objectives of any business. According to the opinions of...