Importance of CRM in omnichannel
Omnichannel has become a critical strategy for companies looking to deliver a consistent and personalized customer experience across multiple...
Effective omnichannel strategy
Omnichannel communication has become a necessity for businesses looking to deliver a consistent and seamless experience to their customers across...
Extension of the ENS certificate for tecsens
We are pleased to announce that the National Cryptographic Center granted Tecsens (ACTIVO TI) a six-month extension in the validity of our National...
Omnichannel vs Multichannel
In the context of customer experience and management, the terms "omnichannel" and "multichannel" are crucial, but often confused. Although both...